Newbet Privacy Policy – How your data is kept secure

Newbet collects two types of data from you – information you provide directly, and information collected automatically while you use the platform.

Newbet collects information in several ways, primarily through three methods.

• Direct Input: Information you provide directly — during registration, when filling in a deposit form, or during KYC verification.
• Automatically Collected: Through cookies, log files, and tracking pixels while using the site or app.
• From Third Parties: From payment providers (bKash, Nagad) or identity verification agencies.

Your information is used only for specific purposes. Each purpose is clearly outlined below.

• Account Management: Registration verification, login security, and account activity management.
• Transaction Processing: To process deposits and withdrawals and to maintain transaction records.
• Service Improvement: To understand which features are most used and improve the platform accordingly.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To retain information as required by regulatory authorities.
• Customer Support: For troubleshooting and customer support purposes.
• Sending Relevant Offers: To inform you of relevant promotions — only with your consent.

Newbet does not sell your data – that is a firm policy. However, limited information is shared with trusted partners as needed to operate our services.

• Payment Providers: Mobile banking providers such as bKash, Nagad, and Rocket — solely for processing transactions.
• Identity Verification Providers: For KYC verification – only the necessary information.
• Analytics Tools: For platform performance analysis only – no personally identifiable information collected.
• Security Services: A specialist agency for cybersecurity and fraud prevention.
• Government & Regulatory Authorities: For legal requirements — such as court orders or regulatory requests.

Newbet uses cookies and similar technologies on its website and app to help improve your browsing experience.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect how newbet functions.

Data is not retained beyond what is necessary. Different types of information have separate retention periods.

• Account Information: Up to 5 years after account closure — for legal compliance.
• Transaction Records: 7 years – as required by financial regulators.
• Log Files: 90 days — for security analysis.
• Marketing Preferences: Immediately upon withdrawal of consent.
• KYC Documents: As required by law – for up to 5 years.

You have certain rights over your own data. These are explained in detail below.

Newbet is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

Age is verified at the point of registration. If an underage account is created by mistake and comes to our attention, it will be closed immediately and all associated data will be deleted.

Newbet follows the highest industry technical standards to keep your data secure.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted — no one can intercept them in transit.
• Two-Factor Authentication (2FA): Option to enable OTP verification as an additional layer of login security.
• Separate Server Architecture: User data and business data are stored on separate servers.
• Real-Time Monitoring: Systems are in place to instantly detect suspicious access or unusual activity.
• Backup & Recovery: Regular backups and a disaster recovery plan to prevent data loss.
• Limited Access Policy: Only authorized personnel may access specific data.

This privacy policy may be updated from time to time. The date of each update will be shown at the top of this page. For significant changes, you will be notified via your registered email or an in-app notification.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend revisiting this page from time to time.